Pros
Pay was good, especially when you had the ability to make bonus on anything you touched individually. Not sure if they still have that same structure. Benefits are really good. Able to work from home full-time.
Cons
The onboarding/training process was not good. Very hectic and unclear. Nearly every day there is a fire drill, and there are not enough working hours in the day to deal with the chaos and having to navigate ways to solve the problems on your own. You basically have to teach yourself everything and better hope you have a good mentor/friend who is willing to help you. You're expected to keep up with over 100 slack channels per day - with sometimes hundreds of messages in just one thread. They gave us a day off for a "mental health day" for all of our hard work and then weeks later forced us to work 6 summer Sundays in a row with no warning - no questions asked. No bonus pay. Had a hiring spree and then a year later did a large round of layoffs. Company would spend money on things like sending everyone a new shirt every single week - even though some people didn't want the shirts because they had too many. For a long time it seemed like they were just burning money like it grew on trees. Overall employee morale is at an all time LOW after the restructure! People are overworked and when asking for help do not receive it. The company is very big on promoting culture and a healthy work-life balance but nobody feels they have a healthy one.