Play hard, Work harder - Showroom Consultant Ferguson Employee Review

2.0
Sep 12, 2008
Recommend
CEO approval
Business outlook

Pros

The best reasons to work for Ferguson Enterprises was the manner in which the company recruited new trainees. The information given to new hires was thorough and accurate as far as the salary break down, the packet of places to visit around the Boston area and phone numbers of contact people within your specific location. The way in which the Training Manager took time out of his day to train trainees on systems, and the overall operation of the company. The trainee also has someone that he/she feels comfortable asking questions to and a "friend" amongst the many employees. As an employee of 2 months or 20 years, there is always something to learn on a daily basis. Everyone is busy throughout the day and is never bored. After work, people are good at socializing between the ranks at a local restaurant. There are more women working for a mainly male dominant industry now that the training program visibly does not discriminate against anyone. Also the compensation is better than most for the average college graduate which is appealing to new hires.

Cons

Some of the downsides of working at Ferguson Enterprises are the perceived presented opportunities for career advancement to management. Whether you are a Management Trainee or an employee, the opportunities presented are seemingly only to those who have been in a management position previously from another location. A company that was acquired from Ferguson is much different from a Ferguson building from the start in terms of the people that are already “on the bus” and the thought process of how the company was run in the past. The management team that I had worked with had kept their distance from employees when it came to employees being informed about who is responsible for what job. A lot of work is brushed down from the top to the lowest employee on the rung. These people work long hours. The showroom was not run properly in effect that there was a disconnect between the front desk’s pressure to move clients to consultants quickly and the consultants working with their current clients as their first priority. There was no set time for lunches for these showroom consultants. There was an effort given to those who wanted to get away from their desk however, if there was a customer who came into the showroom, you must leave your lunch to take them.

Explore other reviews about Ferguson

5.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are great, beautiful showroom

Cons

Can be slow at times, 9-5 can feel overwhelming

1.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

None, I would say remote work but it’s very toxic.

Cons

Poor leadership (manager and director), poor communication, poor training, unrealistic m expectations, micromanagement, no SOPs, lack of structure, FLSA violations, no upfront disclosure of what role is, stingy management. People outside of HR are great. In HR? They’re happy to lay people off and talk about it so casually during meetings. Think “it’s our yearly layoffs” and joking about catching people “slipping”. No opportunities for growth despite saying there was during interviews. Interview and reality are worlds apart. No diversity. Severe control issues. No new people have been hired in over 3 years yet multiple people have left so people are burnout. One person handles all of one process alone and management thinks that’s ok. For reference the same process takes 10-11 associates in the same sized org. I can go on. Stay away!!!

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