Be prepared to work long hours selling toilets - Anonymous employee Ferguson Employee Review

1.0
Aug 22, 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The training they provide is good, especially for those who don't have any background in plumbing, lighting, or appliances. There is growth potential, as long as the economy is doing well (which, obviously, it isn't).

Cons

Be prepared to work long hours, at least a 50 hour work week. Selling toilets of all things! Why so serious? Be prepared to work some Saturdays. Definitely not a good work/life balance. Plus you deal with the general public, which can be a pain... who wants to do THAT??

Explore other reviews about Ferguson

5.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are great, beautiful showroom

Cons

Can be slow at times, 9-5 can feel overwhelming

1.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

None, I would say remote work but it’s very toxic.

Cons

Poor leadership (manager and director), poor communication, poor training, unrealistic m expectations, micromanagement, no SOPs, lack of structure, FLSA violations, no upfront disclosure of what role is, stingy management. People outside of HR are great. In HR? They’re happy to lay people off and talk about it so casually during meetings. Think “it’s our yearly layoffs” and joking about catching people “slipping”. No opportunities for growth despite saying there was during interviews. Interview and reality are worlds apart. No diversity. Severe control issues. No new people have been hired in over 3 years yet multiple people have left so people are burnout. One person handles all of one process alone and management thinks that’s ok. For reference the same process takes 10-11 associates in the same sized org. I can go on. Stay away!!!

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