I have to change something so people know I'm the boss! - Anonymous employee FedEx Office Employee Review

1.0
Mar 17, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay for retail and that is pretty much the only thing I can say for it.

Cons

High-stress environment Constant turnover resulting in there always being way too few employees Every time there is a new director of something or other they make sweeping changes "to improve sales" and often end up doing something the guy three cycles ago did. Obsessive focus on metrics with little to no relationship with reality "Upsell on every order!" Expect every employee to fill 3 different roles and pay them for 1 Will work you until your body is worn out because "it looks unprofessional" to sit down

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5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Locations support each other. Easy to collaborate with fellow managers. Free educational courses

Cons

Corporate means you have to play the game

4.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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