Used to be awesome, IT leadership lacks vision - Systems Analyst FedEx Office Employee Review

3.0
Jan 3, 2011
Recommend
CEO approval
Business outlook

Pros

Good place for work life balance, half day friday is great. Not sure how long it will last though. Great team members. Decent use of technology and tools.

Cons

IT leadership is unclear about direction. Looks at FedEx for guidance every step of the way. No future for mid to low level team members.Seems like FedEx Memphis will slowly but surely take control of Office IT.

Explore other reviews about FedEx Office

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Locations support each other. Easy to collaborate with fellow managers. Free educational courses

Cons

Corporate means you have to play the game

4.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

See reviews by: Helpful|Rating|Date|All