UNBELIEVEABLE - Assistant Manager FedEx Office Employee Review

2.0
Dec 20, 2010
Recommend
CEO approval
Business outlook

Pros

I had been given a Beacon award from the CEO of FedEx Office, Brain Phillips on March 20 in 2009

Cons

Although, I had been given a Beacon award from the CEO of FedEx Office, Brain Phillips on March 20 in 2009 for my outstanding customer service, in delivering the Purple Promise. That prestige’s Beacon award was never given to me within the 24hour period in which all “Beacon Awards” from the Chief Executive of Operations are routinely presented. Consequently, this kudos was not given to me until October of 2009 (6 months later), after being discovered by Center Management and District Management during a Clean and Bright day at the store location in September 2009. Then one month later I was Administratively Transferred from the location to another location that takes “3 hours” to get to by public transportation. What was the purpose of going above and beyond dedication, devotion, commitment, keenness and loyalty for 10yrs “to reach the top” of one of Fortune Magazine top 100 companies to work for if this is how Beacon Award winner from the CEO of the company are treated at FedEx Office – I thought you just like to know. THANK YOU!! (Where am I now on disability of course - transferred block to return to old location)

Explore other reviews about FedEx Office

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

do not micro manage encourage making decisions on your own team work

Cons

work from home so you are secluded and it is hard to meet other teams to advance your career

4.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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