Fedex Office experience - Center Consultant FedEx Office Employee Review

3.0
Sep 30, 2014
Recommend
CEO approval
Business outlook

Pros

I only work part time, I think is it ok because I need the extra money. I like the people I work with but again that will depend on your store.

Cons

If you get this job, get ready to deal with a lot of customers and most of them are angry. People come to fedex office because they have a problem with their printer at home or because they are trying to accomplish a project that "they don't know what kind of paper they want, they don't know what color they want" how can you help someone that they don't know what they want. So basically you deal with customers that aren't happy to start with and they think we are super experience and don't forget we take their order (they don't like that) they want it right away. In short this is a RETAIL store so all the cons of retail.

Explore other reviews about FedEx Office

5.0
Mar 31, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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