Overworked, under-appreciated - Center Lead Consultant FedEx Office Employee Review

3.0
Aug 20, 2014
Recommend
CEO approval
Business outlook

Pros

Great for students because you can use the downtime to do schoolwork or read. Paid vacation hours.

Cons

The entire company is "black and white". Management is very weak and not informative at all. They will point you in a different direction when asking for help. When applying, the info packet stresses that FedEx prides itself on providing room for opportunity, but this is far from true. The way the compensation is set up, you are paid just enough to survive, but not little enough to leave (being that starting pay is 30% higher than minimum wage). Don't expect to move up into management in your store, they only accept transfers from other stores/states. Scheduling changes every week.

Explore other reviews about FedEx Office

5.0
Mar 31, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

See reviews by: Helpful|Rating|Date|All