Great People, Bad Management - Customer Service FedEx Office Employee Review

3.0
Jan 12, 2021
Recommend
CEO approval
Business outlook

Pros

The amount of skills I was able to acquire during my tenure allowed me to be qualified for my dream job. The pay might not be great, but the benefits are amazing.

Cons

They will work you to the bone and 60% of center/district managers are crap.

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5.0
Oct 12, 2025
Recommend
CEO approval
Business outlook

Pros

It’s great for part time

Cons

Heavy boxes could get the best of you

4.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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