Operations gets sucker punched on a monthly basis. - Center Manager FedEx Office Employee Review

2.0
Mar 3, 2014
Recommend
CEO approval
Business outlook

Pros

The benefits are OK. They aren't fantastic, not even as good as what FedEx Express gets, but they aren't terrible. I have learned a lot about technology, working with varying personalities, and creating something with little resources.

Cons

It took me 5 years to become a manager, I am underpaid compared to other managers who were hired in as managers. This is very standard. For some reason if you are promoted you can only be bumped up to the minimum of the salary grade, but hired in with experience else where opens up new doors. Stress is very high, we are treated as guinea pigs for the corporate office to test new ideas. I can't imagine having a family while also having this job. There is no work/life balance. I feel bad for my employees. They make retail wages, but have much more responsibility than a standard retail job. Career growth short unless you want to move to Dallas or Plano.

Explore other reviews about FedEx Office

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Locations support each other. Easy to collaborate with fellow managers. Free educational courses

Cons

Corporate means you have to play the game

4.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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