FedEx Office Customer Service Coordinator - Customer Service Coordinator FedEx Office Employee Review

4.0
Jan 10, 2010
Recommend
CEO approval
Business outlook

Pros

The schedule can be really flexible as long as you can work it out with your manager. This job is mostly for people who is current attending a college who needs to make ends meet.

Cons

Not a lot of room to move up, and salary isn't good for the amount of work involved. This is a not a job that you would want to spend too much time on. Once you transit to the next step in life, time to move on to something better.

Explore other reviews about FedEx Office

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

do not micro manage encourage making decisions on your own team work

Cons

work from home so you are secluded and it is hard to meet other teams to advance your career

4.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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