Fairly decent place to work but with its fair share of issues. - Anonymous employee FedEx Office Employee Review

4.0
Jun 13, 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent health benefits, above average vacation/sick policy and good pay. Training and advancement opportunities are sometimes available.

Cons

Health benefits have consistently gone down in quality and increased in costs. Still above average compared to most others but will become bellow average or worse if trend continues. Training for potential advancement is usually available but most employees in support roles will have to fight to have access to it and to be given time to take it. Certain departments / employees are woefully ineffective in their duties but since they have consistently set the bar so low with their past work they are rarely ever held accountable for the poor performance even if numerous complaints are made about it. In some situations due to complaints, a low performing employee will be laterally moved or promoted out of the their roll which is demoralizing to everyone else.

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5.0
Jun 28, 2025
Recommend
CEO approval
Business outlook

Pros

Good company lots of work

Cons

Crazy hours but not all the time

4.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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