An Education for computer geeks - Computer Services FedEx Office Employee Review

4.0
Mar 19, 2013
Recommend
CEO approval
Business outlook

Pros

The pros consist of all the computer experience and customer service gained while being employed here.

Cons

The cons consist of all the customer service experience gained while being employed here. You can get yelled at when coming in for a morning shift for something that was screwed up in the AM shift. You have to know a lot of different software in order to help the customers in self service.

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5.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work and company

Cons

Good place to work and company but could use some better tech

4.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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