FedEx office was a professional and friendly environment. - Customer Service Associate FedEx Office Employee Review

5.0
Aug 23, 2012
Recommend
CEO approval
Business outlook

Pros

Some of the Pros of working at FedEx Office were employee diversity, scheduling flexibility, and quality management. Everyone who worked at my store was from a different ethnic background, and everyone was very friendly which made for a pleasant work environment. The store manager was very flexible with my school schedule.

Cons

There was no cons that stood out to me about working with FedEx Office.

Explore other reviews about FedEx Office

5.0
Mar 31, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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