FedEx-Start the Revolution - Customer Service Representative FedEx Office Employee Review

4.0
Feb 9, 2009
Recommend
CEO approval
Business outlook

Pros

It's fun to make copies and interact with people-if you are outgoing and detail oriented, you will enjoy being at work. There are many opportunities to socialize and to talk to people about their personal lives as you make wedding invitations or birthday party fliers.

Cons

The work is somewhat repetitive and there can be a lot of stress. If you are clumsy, it is easy to ruin copies and waste resources.

Explore other reviews about FedEx Office

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

do not micro manage encourage making decisions on your own team work

Cons

work from home so you are secluded and it is hard to meet other teams to advance your career

4.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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