Customer Consultant - Mixed Bag - Customer Cunsultant FedEx Office Employee Review

3.0
Aug 9, 2017
Recommend
CEO approval
Business outlook

Pros

Other team members are great. We all work together to handle the intense demands of our busy center. Once you learn the job , which takes many months, you can have a good sense of accomplishment each day, because you will do a lot every day.

Cons

Pay Does not reflect the amount of skill, knowledge, and responsibility that are expected of you. You will be a shipping agent, a printing technician, a cashier, a sales person, a stock clerk, and a receptionist. Especially difficult is the expectation of being a sales person, always trying to upsell and add more items to each order. Which you get no additional compensation for just more work to fill your already busy day.

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5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Locations support each other. Easy to collaborate with fellow managers. Free educational courses

Cons

Corporate means you have to play the game

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Good camaraderie, production can be fun.

Cons

Work load is high with few to no breaks, pay is low for what you produce.

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