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      FedEx Office

      Part of FedEx

      Engaged employer

      FedEx Office reviews

      It's a decent job. Not career. Job. - Center Specialist FedEx Office Employee Review

      3.0
      Jun 17, 2012
      Center specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      The customer's. They're fun. Never knowing what you're going to get that day. Having a manager that was promoted from within helps with morale as well. The branding of FedEx on me gives a bit of prestige.

      Cons

      You never now what's gonna happen. For the last 4 years, large changes have been happening every 6 months. It's obvious that senior management is still trying to find a model that works with FedEx Office's services. On paper, the culture & values are excellent. Not implemented very well. Center management turnover is at approximately 60%. FedEx is probably one of the best places to work. FedEx Office is not.

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      5.0
      Mar 31, 2026
      Store consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

      Cons

      Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

      4.0
      Jun 13, 2026
      Store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

      Cons

      The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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