FedEx Office hires you to be a "leader" but expects you to be a "manager". - Center Manager FedEx Office Employee Review

2.0
Oct 2, 2011
Recommend
CEO approval
Business outlook

Pros

FedEx Office has good benefits and relatively straightforward daily routine. The products that we offer are popular and the general public appreciates what we do for them.

Cons

FedEx Office is not a place to work if you're creative or entrepeneurial. You are expected to follow every procedure without exception and you will be audited regularly for compliance (that's a favorite word around here). You spend more time ensuring that you're prepared for audits that driving business. And even when you beat your sales plan significantly, if you're not also doing well in whatever promotion is current you're on a "list' for poor execution. As for bonuses, they can be up to $3000 per quarter. The only problem is that its structured such that even if your Center meets the criteria, there is still a District profitiblity gate that must be met. So no matter how well you've executed during the quarter, you're dependent on the District results. And that means likely you're out of the running for a bonus. Finally, even though they hire managers with varying degrees of experience, they don't allow them to use their knowledge and experience. You don't have the ability to hire for open positions without Managing Director approval, your DM has final say on your hiring, and you have very little discretion when it comes to running your Center.

Explore other reviews about FedEx Office

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

do not micro manage encourage making decisions on your own team work

Cons

work from home so you are secluded and it is hard to meet other teams to advance your career

4.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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