Good workplace but struggles with scheduling issues - Customer Service Representative FedEx Office Employee Review

4.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

A generally good place to work.

Cons

Scheduling and staffing were a constant headache.

Explore other reviews about FedEx Office

5.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work and company

Cons

Good place to work and company but could use some better tech

4.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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