4.0
Jan 3, 2023
Former employee, more than 10 years
Indianapolis, IN
Recommend
CEO approval
Business outlook
Pros
Great coworkers, great customers, recognized brand, a culture that recognizes that employees are important. Anyone who interacts with customers, sales or operations, will probably do anything they can to try to give a great experience.
Cons
Ever increasing job load, always decreasing resources. Poor service and real problems with billing and pricing systems, low margins don't allow anything to ever be fixed. Feels like no one is running the company, there's no clear vision or leader. Upper management=lifetime cheerleaders, no innovation or strong ideas