Pros
You know what you're going to be doing all day, every day. No surprises. It's set up to be like a data entry job. If you are content to turn yourself into a robot for 9 hours a day, then this job is perfect for you. After moving to a position involving wildly varying pace, uncertainty, and anxiety, I miss this sometimes. Good vacation benefits. Medical benefits used to be good, but were getting severely cut around the time I left.
Cons
Boring isn't a strong enough word to describe the work. I had days where even after 9 hours of sleep the night prior, I would still have to struggle so hard to stay awake that it was physically painful. The environment is horribly stale. Quiet. No decorations. The work experience is a drudgery grind. And this would be fine, if employees were allowed to engage in periodic distraction. A glance at something on the web now and then is enough to keep the brain awake. Consider also that you're given hard metrics on productivity, so it really shouldn't be a problem if you stay within them. But no distractions of any kind are officially permissible except for listening to music through headphones. Doing absolutely anything else with your time while in the office provokes politics. You could produce the highest numbers in the office and then get in trouble for being unproductive for 10 minutes - not exaggeration, this literally happened. The regional manager is also horribly obsessive-compulsive - once demanding that my co-worker put his monitor in the same position on his desk as everyone else on the cubicle block, even though doing so aggravated his carpal tunnel. The politics are ridiculous. Favoritism runs deep and rampant. Upper management will create rules just to bully and micromanage certain employees they don't like, while nothing is enforced on others. Most of the favorites were people who were barely productive, and spent most of their time trying to get productive employees in trouble for sport. And the excessively detailed rules created the perfect environment for bullying to take place. There was one clique in particular who produced the lowest numbers in the office, worked several hours of overtime every day even during periods where anybody else would get written up for clocking out 1 minute past 8 hours, and they would pick on people relentlessly. They would rotate targets for harassment, and take turns walking past their target's desk periodically to see what they were doing. If it was anything other than focusing exclusively on work, they would immediately complain, and that person would get written up. This was an ongoing state of affairs for all 7 years I worked in that office. Also, any communication regarding pay or the value of your work from corporate was always extremely insulting. Best example: there is a fundraising drive every year for United Way. Every year they show a promotional video. One year, they had one of the company's top executives introduce the video by saying "We're all feeling the effects of the economic recession", while wearing his immaculate suit and politician's smile. They then proceeded to show a little documentary bit about how *one of our own co-workers* didn't make enough money to take care of her kid, and how United Way helped her to make ends meet. And then asked us to donate...