Working at World HQ (corporate office) in Memphis - Anonymous employee FedEx Employee Review

3.0
Aug 8, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Although it's not what it used to be before the company became so enormous, the culture here is generally very good. People are friendly, teams generally work well together and upper management works hard to reinforce the importance of collaboration and team spirit. Pays very well for Memphis--- it's so cheap to live here that you can buy a house on pretty much any salaried position. World HQ is a pretty campus next to a golf course with trees, a lake, a walking trail, big cafeteria overlooking the golf course, and a fitness center. Employees receive discounts on shipping and with certain companies like Dell and AT&T. Health benefits are competitive, there's a 401K, and there is still a lump-sum pension benefit as of 2014.

Cons

FedEx is actually not just a single company--- it's a group of operating companies that "operate independently, compete collectively". Despite efforts to overcome it, there is still a tendency toward "silos" and being territorial at all levels. Having personnel headquarters in Memphis has become an increasing liability since it is a decaying city with a lot of crime, ineffective leadership, high property and sales tax rates, terrible traffic and failing public schools. The great majority of employees are here because they're either from here or they have ties here (family nearby, etc), they are careful about where they buy a home, and they are willing to fork over the money to send their kids to private schools. This could be a good place for a young, childless person, especially someone interested in the arts, to put in two or three years but overall, this is not a particularly innovative or nimble company; there's a lot of "this is how we've always done it".

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5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great flexibility with scheduling, which makes it incredibly easy to balance with school or other external commitments. The team environment is supportive, and the management generally respects your availability

Cons

The physical workload can be quite demanding and tiring, especially during peak seasons. Depending on the shift, communication across different teams can sometimes feel a bit unorganized.

2.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Easy to apply, fast to get hired (no interview process) and the pay

Cons

Very rude management, lack of care for safety, no drinkable water (all filters are in the red and have been since I started) They have cameras everywhere and are constantly watching you but say you can’t bring your own phone in because “people steal them”? There is junk everywhere. Lots of trash everywhere (employees drinks and food). They want you to work and eat on the line instead of giving you breaks to do so. They get upset when you use the bathroom or fill your water bottle even if you’ve been working for 3 hours straight but if you clock in at an area 2 min walking distance from your work area you’re “stealing time” I’ve noticed people of color get treated differently. The HR department has some of the most prejudice employees so there’s no real equality if you have conflict with someone. I’ve never been, but it feels like a prison to go in and out of the building and lastly you don’t work a consistent schedule. You leave when they say you can.

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