Pros
Great flexibilty in schedule especially if you are a student. Good health benefits. Worked with and meet the most amazing people! Good opportunity to learn graphic arts software, like Photoshop, Illustrator and good exposure to a variety of software and innovative technology. Brilliant marriage of 2 needed services by almost anyone who is running any business, espeically small to medium size. Like any marriage FedEX is still working out its communication kinks. Variety of opportunity to move laterally, but limited upward growth.
Cons
Try too many new things at once and do not let new concepts stay in place long enough to see if they work. Constanltly moving the target or goal. Little stability -often reduce hours at will. Sometimes understaffed. Many times 1 or 2 coworkers left to run store with no management or supervisory presence. very little training. Prior to merger could go online and do training on your own time & initiative - to gain better understanding of design software to bettter service the customer. Now it needed approval and on the floor training is reqularly interrupted, not completed or rushed while trying to service customers. Difficult to learn and master concepts to provide better service and consistent quality product. Every customer across the nation should experience the same or close to the same level of service and knowledge when they enter FEDEX Office just like they do with FEDEX shipping services.