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FedEx Custom Critical

Part of FedEx

Engaged employer

Can be a bad place to work. - Customer Service Representative FedEx Custom Critical Employee Review

2.0
Sep 19, 2015
Recommend
CEO approval
Business outlook

Pros

On site exercise facility in a nice huge building. Security is there on site 24 hrs a day. Virginia (the CEO) and the Executive Leadership Panel are all great people.

Cons

Bad management. Quality is a big grey area, this dept should be completely restructured . There is A lot of favoritism and Lack of guidance from select supervisors. These people pretend to be professional. Most of the people that work here are great but there are a number of hateful individuals who will go out of their way to be obnoxious. There is little to no room for advancement. The systems are outdated by far (DOS). It's a very very stressful and demanding job but the pay is a joke.

Explore other reviews about FedEx Custom Critical

5.0
Nov 12, 2024
Recommend
CEO approval
Business outlook

Pros

The dispatch team is so professional, they’re kind and very helpful.

Cons

The new load board can be finicky but they’re actively working on it.

4.0
Mar 3, 2026
Recommend
CEO approval
Business outlook

Pros

This division of FedEx had some great people and management

Cons

Reduced spending in systems that helped in every day function Cost cutting led to decreased incentive

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