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FedEx Custom Critical

Part of FedEx

Engaged employer

Wonderful place to work - Customer Service Agent FedEx Custom Critical Employee Review

4.0
May 31, 2012
Recommend
CEO approval
Business outlook

Pros

Friendly environment, very professional, and approachable management. Rewards and recognition are given company wide. The Operations Director comes through everyday and says hello to all departments in the building. The CEO is very approachable and has worked her way from the bottom to the top. Free food and casual dress days are given. Cafeteria, computer lab, and gym on premises. Workload is as neither slow or over the top.

Cons

It can be hard to advance it the company or other departments without years of experience. Hiring from outside the company is a regular for professional roles. Raises are reviewed twice per year, but these are small advancements in pay.

Explore other reviews about FedEx Custom Critical

5.0
Nov 12, 2024
Recommend
CEO approval
Business outlook

Pros

The dispatch team is so professional, they’re kind and very helpful.

Cons

The new load board can be finicky but they’re actively working on it.

4.0
Mar 3, 2026
Recommend
CEO approval
Business outlook

Pros

This division of FedEx had some great people and management

Cons

Reduced spending in systems that helped in every day function Cost cutting led to decreased incentive

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