It’s ok - Sales Support Fastenal Employee Review

3.0
Mar 1, 2022
Recommend
CEO approval
Business outlook

Pros

If you get hired under a good regional manager, and a general manager, then it’s going to be pretty good. There’s always an opportunity to grow, and if you push or work hard, they will give you compensation of some kind. Good sales experience, they are always willing to help you grow. You learn about nuts and bolts you wouldn’t even think to learn about. Being a part timer here is good if you are a college student, as they are pretty flexible with hours as long as they have coverage. You get to visit customer sites and some of them are really cool, you also meet people you would of never met if not for this company.

Cons

It really does depend on the manager. They can make or break the job for you. It’s high paced, and the customers are always demanding. The systems we use are out dated, as well as the machines we use for ticket printers and scanners. Every store is dusty and old. Sometimes the higher ups expect a bit much and at times lack empathy, especially for male employees, and female employees tend to be favorited. You also have to know someone who knows someone to get hired here.

Explore other reviews about Fastenal

5.0
Jan 20, 2026
Recommend
CEO approval
Business outlook

Pros

This role at Fastenal has great benefits and has a lot of potential for growth.

Cons

The job responsibilities vary day to day. Lots of different requirements of the job.

3.0
Jun 9, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They offer training programs through their internal “Fastenal School of Business.” A few good mentors to guide you should you find one and if you’re willing.

Cons

* Work/Life Balance - No official WFH opportunities. Branch employees were told to report, even during the COVID-19 pandemic. 15 days of PTO (10 for vacation and 5 for sick). You don’t earn additional PTO until the start of the year following your 5 year anniversary. * Pay - pay is inconsistent and they find reasons to change your pay by eliminating and changing titles. Pay is below industry standard and is a base + bonus program for most roles. * Boys Club - Especially in MN/WI area. Positions created or filled for cast off tenured employees to find them another spot rather than termination. Promotions based on political moves instead of merit or opportunities for growth. Positions posted for new roles internally but sometimes not shared with teams to allow for those politically motivated decisons to fill a spot. If a role is only posted for 1-week vs 2-weeks, it usually means they have a specific candidate in mind to take that role. * Cheap & Tacky - Required to travel but not all meals are covered. Welcome to stay at hotel that offers free breakfast but no per diem for lunch or dinner. Some meetings or trainings might provide lunch. When traveling for team meetings or trainings, usually required to share rooms - sometimes with other employees you’ve never met. Encouraged to book rooms using discount codes provided by customers. There is a target room rate they’d like you to hit and sometimes it means driving out of the way. They’d rather the expense hit elsewhere such as fuel and travel versus the room rate.

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