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      FanDuel

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      FanDuel reviews

      Get in and OUT. - Customer Operations Agent FanDuel Employee Review

      2.0
      Apr 25, 2023
      Customer operations agent
      Recommend
      CEO approval
      Business outlook

      Pros

      If you are looking for above minimum average pay, stress filled days, micromanagement, great benefits package, unlimited PTO that you can rarely take advantage of, and the constant bait and switch, this is a job for you!

      Cons

      Scheduling. High turnover rate. Advertised room for growth, but that is far from the truth. This company is supposed to be DE&I, but somehow, non-POC are promoted within the company at a higher rate than POC. When referring to diversity, they are referring to the 200 lower leveled POC agents. Micromanaged.

      avatar
      FanDuel Response
      2y
      We really appreciate you taking the time to provide your feedback on life at FanDuel! We also value your input on what we could do better and will be reviewing this with our team. FanDuel wouldn’t be where it is today without the contributions and efforts of our global teams so we’d like to extend a huge thanks for being a part of our continued growth!

      Explore other reviews about FanDuel

      5.0
      Jun 29, 2026
      Senior director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, good impact roles

      Cons

      Low progression planning, advancement potential

      4.0
      Jun 24, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Colleagues who are both smart and genuinely nice A fun office environment, sports-related events A fair amount of non-financial perks Approachable leadership compared to many other large companies Top tier benefit offerings Great employee resource groups

      Cons

      Constant restructuring of teams, especially in Tech RIFs began happening more regularly almost every year A lot of senior leadership roles are disconnected from processes and work that is happening Business growth is largely outside of the control of employees - there's lot of market and industry based factors to consider D&I is only a priority if it's required to be or if the incentives are right Career growth opportunities are much more competitive and limited at mid/senior levels

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