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Family Features

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Great Place to Work, Attentive Management - Anonymous employee Family Features Employee Review

5.0
Jan 29, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Family Features provides a great environment to collaborate, and co-workers are easy to work with, and put full effort into projects. Management is attentive to the needs and successes of the employees. There is frequent recognition for work well-done, which contributes to a desire to excel.

Cons

Some of the technology is out-of-date and more difficult to work with, but management is doing all they can to improve the work environment. It's hard to think of consistent cons because any issues can be brought up to management, and are usually resolved or at least addressed in a timely manner.

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Family Features Response
10y
Thank you for your comments—it’s great to hear that you enjoy the collaborative environment at FF. Our success is the result of team effort and cooperation. As you know, we’re nearing the end of a significant technology upgrade impacting a number of departments, and we’ll be upgrading hardware/software following that. While a little painful during the transition period, the upgraded systems will allow us to work more efficiently, and serve clients and customers more efficiently. Thanks again for your feedback!

Explore other reviews about Family Features

5.0
Jun 12, 2023
Recommend
CEO approval
Business outlook

Pros

Great Pay Hybrid Amazing Team Great mentors Very friendly work environment Everyone is constantly on the same page and has a goal of making the company better day by day!

Cons

Some days can be slower than others

4.0
Feb 3, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Family Features allows for a good work/life balance with a flexible schedule and PTO package. There is a casual environment along with activities throughout the year to help foster teamwork and promote volunteerism/charity. Management and team members are approachable, willing to help and are open to new ideas to grow the business and continue to develop in a digital age. Management seems committed to both individual and team success.

Cons

Opportunities for advancement are limited due to the small size of the company with no clear path for moving up. There also seems to be a divide, literally and figuratively, between the production and sales teams. Turnover rate is also pretty high and some of the technology is out of date, though they are working on fixing the latter.

1
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Family Features Response
10y
We appreciate your feedback—the examples you share speak to our collaborative work environment and that’s critical to our success. Your comments about retention are certainly top of mind with our management team. All companies experience some level of turnover and it’s important for us to understand the reasons behind it. If an employee leaves because they feel their career opportunities are limited, we’ll try to address it and encourage feedback on specific concerns, training and career aspirations. It starts with a discussion and oftentimes, ends with an actionable plan. With respect to new products, we’re constantly evaluating what clients and customers need—and our goal is to add products/services that can reliably deliver outcomes. Coincidentally, we’re adding a couple new products shortly, and testing a few others for release mid-2016. More as that develops. Please feel free to stop by and we can discuss in greater detail. Thanks again for your comments!
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