Micromanaged everyday - Anonymous employee Fallon Health Employee Review

2.0
Jul 9, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It feels good to help those in need

Cons

To may to list, but I will try. You are over worked, case loads are way to high, you are monitored every moment of the day and are attached to a recorded ACD phone system, there is very high staff turnover resulting in coverage of multiple panels, along with your own and all the phone calls that come into the system. Disorganization with multiple priorities at one time which completely contradicts the point of a “priority”. Very low moral within staff and upper management takes no ownership of the current state of the organization. It’s a very draining place to work.

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Pros

Benefits Independence Schedule Career growth

Cons

Base pay is lower than average

4.0
Feb 22, 2026
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Pros

Flexible with PTO, very thorough training, great colleagues, opportunity to grow with the company

Cons

Work-life balance can be tilted, management is often not flexible with communicated needs, "The reward for a job well done is more work."

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