Good beginner role for PT field - Front Desk Receptionist FYZICAL Employee Review

3.0
Mar 7, 2025
Recommend
CEO approval
Business outlook

Pros

Great colleagues, insurance experience, new software learning, health insurance. Paid holidays

Cons

Slightly above minimum wage could be stressful with patients since a lot are grumpy

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FYZICAL Response
1y
Thank you for sharing your thoughts about your time as a Front Desk Receptionist at our FYZICAL location in San Francisco. We appreciate your perspective and are glad you found it to be a good starting point in the physical therapy field! It’s wonderful to hear that you enjoyed working with your colleagues and valued the opportunity to gain insurance experience, learn new software, and benefit from health insurance and paid holidays. We strive to create a supportive team environment and offer perks that make a difference for our staff. That said, we’re sorry to hear that the wage level and occasional stress from patient interactions were challenging. As a franchise, we’re limited in some areas by local market conditions, but we take your advice about wages to heart and are always exploring ways to improve where we can. We wish you continued success in your career, and if you’d like to share more about your experience, please don’t hesitate to reach out. Thanks again for your time with us!

Explore other reviews about FYZICAL

5.0
Feb 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible hours, teamwork, coworkers become like friends and family. I’ve worked in healthcare my entire career, and this is by far my favorite position I’ve held. From the day of my interview, I knew this was where I wanted to be and was genuinely excited about the opportunity to join the team. The owners are open-minded to new ideas and supportive of growth, and everyone shares the same goal of helping as many patients as possible. The collaboration between all three disciplines (PT/OT/ST) really encourages teamwork, and as a result, coworkers quickly become close. It’s a very supportive environment where everyone lifts each other up. I truly look forward to continuing to grow alongside this company and am excited to see what the future holds!

Cons

Wish I lived a little bit closer to the clinic, but my teammates and patients make it worth it!

1.0
Feb 17, 2026
Recommend
CEO approval
Business outlook

Pros

Quite honestly, the only pro was two amazing builders that I met.

Cons

Complete bait and switch when it comes to compensation, bonuses benefits, and culture of company. Scientology beliefs they’re highly enforced and any negative comments about the company or the owners is not tolerated. Therapist are rewarded for seeing as many patients as possible within a day CCS. Are judged based on how many patients they can actually get to schedule which honestly falls on the company itself not the person being forced to ha ask them to make appointments. Bonuses are advertise as part of compensation however, various departments are consistently told that the structure has not been yet developed. One of the owners himself has greatly enforced “B plus work and out the door”. Questionable, legal and ethical handling of patient’s records and billing practices.. quantity over quality is enforced. In the 20 years, I’ve worked in medical billing, I have never in my life worked for two owners that view, patient care the way that they do. That is saying a lot since I’ve never worked for a company that treats children with autistic and developmental disabilities. I stayed for two months before I quit and in that time 24 therapist and 3 administrative employees quit. Not one person left with a good thing to say about the company or the owners.

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