Franchise owners are excellent; Corporate: meh - Physical Therapist FYZICAL Employee Review

4.0
Mar 8, 2020
Recommend
CEO approval
Business outlook

Pros

High level technology is the goal for all locations. Free CEUs, but very uneven quality of training from corporate.

Cons

Corporate is learning how to run the business on the backs of the individual franchisees and they lack clinical empathy. President of operations and other former PTs who are the leaders have lost their sense of what it is like to be in the trenches. So many of these former clinicians are now making money off of the poor people who actually do physical therapy. Also more focused on the new people and tends to ignore the older ones.

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FYZICAL Response
6y
Through your dedication to care, you become a pillar for wellness in the community you serve and we work to provide the tools you need to deliver the best in patient services. Each center is independently owned, but your experience is important to us as we strive to maintain the professional and sought-after brand that FYZICAL represents as the number of franchise centers grows. We appreciate your feedback and we are grateful for the hard work you dedicate to delivering excellent care to your patients.

Explore other reviews about FYZICAL

5.0
Feb 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible hours, teamwork, coworkers become like friends and family. I’ve worked in healthcare my entire career, and this is by far my favorite position I’ve held. From the day of my interview, I knew this was where I wanted to be and was genuinely excited about the opportunity to join the team. The owners are open-minded to new ideas and supportive of growth, and everyone shares the same goal of helping as many patients as possible. The collaboration between all three disciplines (PT/OT/ST) really encourages teamwork, and as a result, coworkers quickly become close. It’s a very supportive environment where everyone lifts each other up. I truly look forward to continuing to grow alongside this company and am excited to see what the future holds!

Cons

Wish I lived a little bit closer to the clinic, but my teammates and patients make it worth it!

1.0
Feb 17, 2026
Recommend
CEO approval
Business outlook

Pros

Quite honestly, the only pro was two amazing builders that I met.

Cons

Complete bait and switch when it comes to compensation, bonuses benefits, and culture of company. Scientology beliefs they’re highly enforced and any negative comments about the company or the owners is not tolerated. Therapist are rewarded for seeing as many patients as possible within a day CCS. Are judged based on how many patients they can actually get to schedule which honestly falls on the company itself not the person being forced to ha ask them to make appointments. Bonuses are advertise as part of compensation however, various departments are consistently told that the structure has not been yet developed. One of the owners himself has greatly enforced “B plus work and out the door”. Questionable, legal and ethical handling of patient’s records and billing practices.. quantity over quality is enforced. In the 20 years, I’ve worked in medical billing, I have never in my life worked for two owners that view, patient care the way that they do. That is saying a lot since I’ve never worked for a company that treats children with autistic and developmental disabilities. I stayed for two months before I quit and in that time 24 therapist and 3 administrative employees quit. Not one person left with a good thing to say about the company or the owners.

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