Run in the opposite direction. As fast as you can. You DO NOT want to work here. - Anonymous employee FRONTSTEPS Employee Review

1.0
Apr 25, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice office. Some friendly staff to work with.

Cons

Everything. Legitimately everything other than the two things mentioned in the pros. - Executives love talking trash about employees the moment that person leaves the room. It's one of their favorite past times. Morale be damned. - The product is utter garbage. Nothing works, departments are under staffed (partly due to the tight wallet and partly due to the incredibly high turnover), executives lie to customers on a daily basis and encourage staff to do the same. - Executive team is full of arrogant cocky people... and for the love of me, I can not figure out what they have to be cocky about. - As mentioned above, turnover is outrageously high. So if you like your coworkers, don't get used to them being around. - They encourage you to speak up about problems but when you do, you're ignored, laughed at, or fired. - Speaking of fired, they fire the BEST people and promote the brown-nosers with zero experience. - If you're interviewing, please please please know that everything you see is smoke and mirrors. You might even like it for the first 6 months or so. You'll hear the promising speeches and see the new game-changing plans but it will all fall through. I worked there long enough to see it happen over and over and over again. You too will eventually see the pattern. You'll hear the same lies spewed at new employees. You'll see all the failures and cover ups. You'll watch talented, hard working, honest people get fired or quit. You will question why and how a company could be so horribly managed. Trust me when I say this company is going nowhere fast. Management is terrible, the product is useless, and good people do not work there long. Your time, peace of mind, and effort are much better spent elsewhere.

Explore other reviews about FRONTSTEPS

5.0
Feb 2, 2023
Recommend
CEO approval
Business outlook

Pros

Company cares for employee's wellbeing, and does a great job communicating given how everone works remotely.

Cons

It is very fast paced, but I enjoy that type of environment.

3
1.0
Sep 5, 2025
Recommend
CEO approval
Business outlook

Pros

Snacks. And four word minimum.

Cons

Revolving door - I’ve seen management fire so many people. Bad Reputation - most of our customers are unhappy & leaving for competitors. Bad deals - most new clients cancel without making it through implementation. Outdated product - software I looks like it’s from 2004. (It is) Broken Operations - the company is a combination of 4 previous companies, and it feels like it. The tech stacks are broken, and no one truly owns it. Ask the same question to 5 different people, and you’ll get 5 very different answers. There are so many problems, but a very real one is overcharging & billing customers wrong amounts. Toxic Positivity - talk to any of the executives and they tell you “we’re #1 in the industry, we are the best, customers love us!” Have they not talked to anyone other than their favorites? So out of touch.

1
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