Does FOCUS Broadband pay their employees well?

According to anonymously submitted Glassdoor reviews, FOCUS Broadband employees rate their compensation and benefits as 4.6 out of 5. Find out more about salaries and benefits at FOCUS Broadband. This rating has been stable over the past 12 months.

How satisfied are employees working at FOCUS Broadband?

82% of FOCUS Broadband employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FOCUS Broadband 3.7 out of 5 for work life balance, 4.2 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at FOCUS Broadband?

CSG Technician (2) , Technician (2)

What are the pros of working at FOCUS Broadband according to real employee reviews?

"Amazing Benefits." ((in 3 reviews))

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FOCUS Broadband reviews

Good till it wasn’t - Customer Service Representative (CSR) FOCUS Broadband Employee Review

1.0

Feb 12, 2022

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Benefits and local. Most of the employees are great.

Cons

Over worked. Underpaid. Chain of command. Upper management doesn’t care. It’s all about the numbers. Forget time off. Always short staffed. Customer service is responsible for way too much. Excessive amount of poor training. Metrics that are impossible. No incentive to work harder.

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5.0

Nov 30, 2025

Gis engineer

Recommend

CEO approval

Business outlook

Pros

Everyone is kind and helpful, and the workplace is safety first.

Cons

The learning curve is steep for newcomers. It was challenging to keep up with workloads since there is a lot of information considered for GIS design.

FOCUS Broadband Response

Thank you for your feedback. We appreciate your time with FOCUS and value hearing from current and former team members.

3.0

Sep 9, 2025

Warehouse technician

Recommend

CEO approval

Business outlook

Pros

pay benefits hsa 401k hours

Cons

no overtime, good boys club

FOCUS Broadband Response

We appreciate you taking the time to leave a review. Thank you for the time you spent as part of the FOCUS team.

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Good till it wasn’t - Customer Service Representative (CSR) FOCUS Broadband Employee Review

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