Regimented workplace culture where an elite class rules - Account Manager FM Employee Review

2.0
Apr 26, 2024
Recommend
CEO approval
Business outlook

Pros

There are good reasons to work at FM, which are as follows: * Compensation and benefits * Pension plan * Fundamentality strong and unique business model which has produced consistent financial results. * Leading property insurance company in the world * Stable company and stable employement

Cons

Very regimented workplace culture - empowering/encouraging employees to make their own decisions is lacking. Managers encourage client service teams to run to them with the background info so they can make all the key decisions and package them back to the teams for implementation. * Endless meetings involving entire management teams. Meeting attendees are not equal contributors. They are dog and pony shows for managers and favorite priviledged employees to display their egos. The rest of the cast are treated like minions to be seen and not heard. * The priviledged secret society get all the promotions. FM is loaded with AVP's, VP's, and SVP's with silly job titles such as "VP - CST experience and value optimization", "VP-Brand Experience and Engagement", "Manager - Client Service and Broker Engagement", "SVP - Culture and Employee Experience" (with a "Manager" same title reporting to this silly position), "Manager - Strategy and Enablement", All these positions are designed to promote favorite sons and daughters. * The CEO reneged on the hybrid work program, using "team collaboration and knowledge transfer" as silly justification. He is spending millions building new real estate; that's the real reason.

Explore other reviews about FM

5.0
Apr 17, 2026
Recommend
CEO approval
Business outlook

Pros

Good company, fantastic work life balance and people there are really nice

Cons

salary is okay but not the best compared with the other big tech companies

1.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are decent with a modest pension.

Cons

Managers are less knowledgeable by the day and so are the frontline workers. There has been a serious decline in knowledge and skills over the past few years but senior management isn't doing anything about it. We assume they don't even notice. The game plan seems to be that AI will take care of everything. Good luck with that. When things start to unravel in a few years every manager will blame someone below them. Maybe then the board of directors will start paying attention to the serious mismanagement that our CEO seems so gleefully proud of.

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