messed with metrics to set you up for failure - Customer Service Representative FLS Connect Employee Review

1.0
Sep 3, 2024
Recommend
CEO approval
Business outlook

Pros

absolutely nothing is okay about this job, the managers / coaches are bullies who want you to squeeze money out of people who are on fixed incomes. The pay is nice if you can stomach the job requirements and the coaches who do nothing but just tell you to be more lively on the phone and give badly put together scripts.

Cons

they made it close to impossible for me to be able to get my wrap up time under control, when i finally did cause they stopped messing with it instead of seeing the progress i was cut due to being final warning. the way these people want you to harrass elderly folks who dont even care about politics or making donations over the phone is insane.

Explore other reviews about FLS Connect

5.0
Feb 17, 2024
Recommend
CEO approval
Business outlook

Pros

work from home job easy money

Cons

most of your day is on the phone

3.0
May 2, 2026
Recommend
CEO approval
Business outlook

Pros

Easy if you are used to metrics based autodialers

Cons

You have no choice but to speak as if you are a hard republican and gather knowledge on the party

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