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      FARFETCH

      Engaged employer

      FARFETCH reviews

      Customer Service Advisor - Customer Service Advisor FARFETCH Employee Review

      1.0
      Nov 11, 2024
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Patience, Communication Skills, How to deal with stress and negative comments.

      Cons

      Horrible work environment, and treated badly.

      Explore other reviews about FARFETCH

      5.0
      Jan 8, 2026
      Private client advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing culture, managers, trainings, salary increases, and benefits.

      Cons

      Constant layoffs, rough customers at time, but nothing much more.

      avatar
      FARFETCH Response
      5mo
      About your constructive comments, we appreciate them, and we will consider them. Let’s continue building the future of Farfetch, together.
      3.0
      Apr 27, 2026
      Sales assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      The people and company culture used to be great.

      Cons

      Company was sold and everything went down hill. No room for growth.

      1
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