Customer representative - Anonymous employee FARFETCH Employee Review

We wanted to update you on developments within the Customer Service Team. In the last 12months Farfetch has invested heavily in this business area with new systems, compensation & benefits enhancements and training. We have built and brought global teams together and increased our headcount by more than 50%, creating new roles and opportunities for people to grow. In 2015 we also launched a new company value - 'Amaze Customers' to show our commitment to both our customers and the Customer Service Team internally.