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      FARFETCH

      Engaged employer

      FARFETCH reviews

      Customer Service Agent - Customer Service Agent FARFETCH Employee Review

      5.0
      Nov 7, 2020
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Career opportunities inside the company The salary is ok A lot of extra benefits (health insurance, stocks)

      Cons

      high workload, working during the weekend and holidays

      avatar
      FARFETCH Response
      5y
      Thanks for your amazing review, we really appreciate it. Empowering our people to develop and thrive is a priority for us, and it will continue to be in the future. We understand that the pace can be fast sometimes, and we'll continue to work "todos juntos" to make sure all Farfetchers can have a great work-life balance.

      Explore other reviews about FARFETCH

      5.0
      Jan 8, 2026
      Private client advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing culture, managers, trainings, salary increases, and benefits.

      Cons

      Constant layoffs, rough customers at time, but nothing much more.

      avatar
      FARFETCH Response
      5mo
      About your constructive comments, we appreciate them, and we will consider them. Let’s continue building the future of Farfetch, together.
      3.0
      Apr 27, 2026
      Sales assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      The people and company culture used to be great.

      Cons

      Company was sold and everything went down hill. No room for growth.

      1
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