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      FARFETCH

      Engaged employer

      FARFETCH reviews

      Good company - Customer Service Representative FARFETCH Employee Review

      4.0
      Sep 27, 2020
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good values, great benefits and multi cultural environment

      Cons

      Procedures are constantly changing. Recommmed the company not the customer service department

      avatar
      FARFETCH Response
      5y
      Thanks for taking the time to share this review. We're pleased to receive your comments about our values, benefits and diverse community. We're constantly working to improve the way we do things and the experience for our people so we hope to improve on your negative feedback for the future.

      Explore other reviews about FARFETCH

      5.0
      Jan 8, 2026
      Private client advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing culture, managers, trainings, salary increases, and benefits.

      Cons

      Constant layoffs, rough customers at time, but nothing much more.

      avatar
      FARFETCH Response
      5mo
      About your constructive comments, we appreciate them, and we will consider them. Let’s continue building the future of Farfetch, together.
      3.0
      Apr 27, 2026
      Sales assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      The people and company culture used to be great.

      Cons

      Company was sold and everything went down hill. No room for growth.

      1
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