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      FARFETCH

      Engaged employer

      FARFETCH reviews

      Great So Far - Customer Service Representative FARFETCH Employee Review

      5.0
      May 8, 2019
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work environment Decent pay (for Portugal) Good benefits Free meals Management actually listens and support you Allows you to see the business from a global perspective You feel a part of a group and everyone ia workig towards the same.

      Cons

      Fast-paced Company is growing fast and sometimes it feels like there is not enough man power; Heavy workload during season sales (calls and emails) The working hours (until 9 pm)

      avatar
      FARFETCH Response
      7y
      We love hearing your feedback about our environment, salary, benefits, management team and mission! We understand your comments around our fast growth and workload. We're focused on hiring brilliant people and building our global teams to make sure that everyone is challenged and inspired, but also able to maintain a great work-life balance as our people's well-being is always the most important thing!

      Explore other reviews about FARFETCH

      5.0
      Jan 8, 2026
      Private client advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing culture, managers, trainings, salary increases, and benefits.

      Cons

      Constant layoffs, rough customers at time, but nothing much more.

      avatar
      FARFETCH Response
      5mo
      About your constructive comments, we appreciate them, and we will consider them. Let’s continue building the future of Farfetch, together.
      3.0
      Apr 27, 2026
      Sales assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      The people and company culture used to be great.

      Cons

      Company was sold and everything went down hill. No room for growth.

      1
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