Good if you like superficial superficial people - Costumer Service FARFETCH Employee Review

The trainer is more concerned in sharing "fake" Hollywood stories and trying to be funny to get aprovement then actually get to the point. Be aware you might not survive the onbording if you don't play along. Happend before. If you pass that, you have to deal with the TLs. Team leaders are totally clueless, but walk like stars just because they work for farfetch. This is specially the case if they on board since the beginning. Once there was downtime that went for 2-3, some TL that was next to us had the nerve to ask what was going on, after 3 hours. You have to deal with superficial people and share fake love otherwise you get marked, and will get fired. You can be the best on your team. It really doesn't matter at all. So be prepared for that. Oportunities to grow are pretty non existent, so don't even think about that. Unless you willing to go the extra mile. See previous point. Other additional caveat might be the system itself. Just poor and slughish. For an IT company, kinda impressive. Also in high season you will be non stop on the phone with just 1min wrap up time after a call like it was farfetch 2008. Manageable, but totally non sense. In the end, I resigned, happily!