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Eyestar Optical

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alright - Retail Sales Associate Eyestar Optical Employee Review

3.0
Sep 18, 2025
Recommend
CEO approval
Business outlook

Pros

great staff, good hours and work space

Cons

some difficulties communicating to upper management

Explore other reviews about Eyestar Optical

1.0
Jan 6, 2018
Recommend
CEO approval
Business outlook

Pros

Decent discounts Long breaks during down time Some good co workers Gain sales skills Flexible hours Incentives from suppliers are decent

Cons

No training, 3 month and 300 hours probation but during that time they won’t teach or allow you to do anything. Lots of favouritism Over staffed, but continues to hire more people No respect for employees or customers Upper management does not care about them employees, don’t even know half of their workers names. Also a lot of unethical behaviour ( no overtime pay, sometimes you don’t get paid for a month )

4.0
Jan 3, 2022
Recommend
CEO approval
Business outlook

Pros

I work at one location where the management is great and so is the work enviornment. The hours are handed out fairly, morale is good and we all genuenly like working there i feel. Theres a learning curve to this job though, but once you get the hang of it, its great especially for a retail job. After you've worked there for a year, every year you get a free pair of eyeglasses too.

Cons

The positives are very hit or miss. I took a shift at another location where they were understaffed because the work enviournment sucked. The manager was pretty lazy and was selfish with how he handed out hours, (giving out the long evening shifts where you have to count inventory and do a lot of cleaning to everyone else, having people clock in for him ect) and the staff suffered as a result. Theres a lot of other stores where the morale isnt great either, and its usually because of the management. Somehow other stores always seem to be understaffed because people quit all the time. Oh and did I mention, commission is only 1.2% and they dont pay overtime. They pay time and a half for red holidays, but not overtime which I found to be sucky. For our staff discount, we get cost plus 20% for the merch, which i just wish we could only pay cost price...

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