Customer service - Customer Service Representative Express Employment Professionals Employee Review

Express hosts the best leadership conference hands down!

I wish it lasted longer!

The owner, Jessica, is fantastic as is the sales manager, Kirby. It can be a fun environment and putting people in a position to succeed is always rewarding.

Employees are not held to any sort of reasonable professional standard. Where it directly impacted this role at the time was that at least 25 hours every week were spent essentially begging employees to turn in time cards rather than doing anything productive. Standards seemed pretty inconsistent at times. The company felt a little aimless. There were several conflicting plans for the future. My understanding is that in the six months after my separation, they more or less replaced the entire staff for various reasons. Maybe they got it figured out now.