Chaos Reigns from on High - Anonymous employee Explorance Employee Review

2.0
Aug 11, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The day-to-day employees (non-leadership) are generally lovely and collaborative people. The benefits package (not pay) is very reasonable for US-based employees.

Cons

The founder/CEO/Product Head changes directions and initiatives seemingly on a whim. He creates a culture of yes men and quickly silences or fires anyone in management or leadership who disagrees with him. Samer Saab believes he thrives in chaos and if chaos isn't present he creates it. This was the line that was repeatedly told to me by various members of leadership. Individuals who are not qualified for roles are promoted into positions only to fail and be fired 6 to 12 months later. This is referred to as "coming to an agreement" by Samer. He states he doesn't fire people. Alternatively, individuals who are qualified are also fired from their leadership roles because Samer doesn't empower strong, competent, leaders below him to support the day-to-day operations. Very little career growth or opportunity if you're not A) located in Montreal and B) within the CEO's inner circle of trust. Pay is mediocre at best. US-based employees are low-balled and tacitly threatened that their Canadian counterparts can do the same work, at similar quality, for less money.

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Explorance Response
4y
Thank you for your feedback. All feedback matters, and to me, the occasional negative feedback, matters even more. We will continue our quest for evolution and betterment for all. That said, to keep the record straight, because there are a few elements of misinformation in your message, we feel enticed to address a few certain items: 1. I am not sure we understand how you have been 8 years with Explorance, when we have only operated in Chicago for a little less than 3 years so far. 2. Every time we ran the Great Place to Work survey, we have included every single Explorer in the survey, though we did not have to. We deeply embrace feedback. We only ranked #1 workplace, it is because of our many years of all-inclusive listening, learning, and acting on employee feedback. 3. I have never claimed that we do not "fire" at Explorance, we absolutely would, and do. What we do not do is "layoff". Layoff is when an organization downsizes because of performance issues, or direction changes. We do not layoff because we are all in this together. But we will definitely let go of people if we believe that they are not capable, committed, or carrying their weight in fairness to their colleagues and team mates. 4. Promotions and career opportunity is for everyone, no matter who they are and where they are. For a fact, over the last 8 months, about 75% of the promotions took place outside of our Montreal headquarters. Explorance is very conscious and careful in ensuring that opportunity is offered to every bright and hard working Explorer, no matter who they are, and where they are in this world. Of course, for certain roles, and as any business does, we focus our recruitment efforts in certain hubs that give us access to the specialized talent needed to differentiate, and in apples-to-apples scenarios, where it makes more economical sense. Candidly, it seems that you are holding a deep grudge, or wound, and that you are using Glassdoor to express yourself hoping to inflict negative employer brand impact on Explorance. I regret that we could not find a way to make you feel better about Explorance, and be in position to offer you the kind of career growth you may have wished for.

Explore other reviews about Explorance

5.0
Dec 28, 2020
Recommend
CEO approval
Business outlook

Pros

You have bosses who care about you as a person and will fight for you every second.

Cons

We are a luxury not a necessity, so with that comes hard work and constantly learning new things to be more competitive in the market.

2
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Explorance Response
5y
Thank you for your feedback, dear Explorer, and for your hard work and commitment. I value highly the great work that our CSMs are doing on the frontlines to ensure our customers continue to drive utmost value from our solutions.
3.0
Feb 18, 2025
Recommend
CEO approval
Business outlook

Pros

clients appreciate the product innovation

Cons

organizational stability was a challenge

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