Just put your head down and do what have to, to make some good money - Tour Guide Expat Explore Employee Review

1.0
Feb 10, 2020
Recommend
CEO approval
Business outlook

Pros

- Meet many new people from all over the globe - If you know how to sell, the company gives you opportunities to make commission on product sold on tour

Cons

- Long hours - Ridiculous tours with no time for passengers to explore - not much support from office staff and managers - I have noted comments about a boys club at Expat Explore here on Glassdoor, and as a female can confirm this is true. Male tour leaders are given the most days on the road and are put on tours which guarantee them more commissions, it can clearly be seen that they are given the cream of the crop! To our misfortune, if female tour leaders have an issue we are told we complain to much, yet the male tour leaders make a complaint and it is looked into an actioned almost immediately! I personally have had a male tour leader laugh at me and say it is easy for him to get what he wants, it just takes a call to the head of the so called “boys club”. The male tour leaders can sleep with who they like and it’s fine, female tour leaders are called up on it and made to feel bad or ashamed! Male tour leaders can do the bare minimum on a tour, wear what they want and ask for more the suggested amount for tips and this is okay. Women on the other hand are scored down on anything they can pin us down on. From my understanding women in the office also feel this way, but have only heard comments made about this a few times. It’s a shame really, it’s something you can actually see when you walk into the office. Many of us wish we had someone to talk to and who will actually do something, be they are all controlled by the apparent “boys club leader”. Many of us try to speak to the owners of the company, but can tell they do not have much of a care of how we tour leaders feel. If the had cared, surely they would have put a stop to the male chauvinist actions displayed in the company.

Explore other reviews about Expat Explore

5.0
Feb 9, 2020
Recommend
CEO approval
Business outlook

Pros

-Passionate driver and tour leaders make sure you get the best of your holiday -Great optional activities on offer -Takes the stress and difficulty out of traveling, allowing you to relax and enjoy things

Cons

-We don't yet have tours to some of your favourite destinations, but we're working hard and adding new departures all the time!

3.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Some excellent colleagues who are good at their jobs, friendly, funny & intelligent. The lack of formal structure means you have more flexibility to work from home / work while travelling / etc.

Cons

The ones who are carrying the business are not acknowledged, while friends & family of the CEO are promoted or kept in positions where they are not contributing anything tangible. Lots of talkers, but few doers. Plenty of 'yes men' exec members kowtowing to the CEO instead of contributing or listening to the experience and expertise of their staff, so top-down decisions keep being made that do not work - including an expensive operational software that the company is still paying for. Absolutely no pay rises, year after year, no formal process for annual reviews that lead to pay increases. Company structure & terminology to be used changes monthly at the whim of the CEO - a time-wasting distraction from the real issues and sets back progress.

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