Company consistently overpromises and underdelivers - Anonymous employee Exo Digital Employee Review

1.0
Jul 2, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Remote working - Flexible work arrangement/hours

Cons

- Senior management leads with emotions rather than with facts. Proactiveness is virtually non-existent. Rather than anticipating and addressing issues before they arise, Exo is in a perpetual state of reaction, putting out fires instead of preventing them. This hampers efficiency and puts employees in a constant state of chaos and stress. - Constructive feedback is treated as a personal attack rather than an opportunity for improvement. Senior management fails to provide a safe environment for open communication. Any attempts to express concerns or suggestions are met with defensiveness. - Rather than empowering employees, micromanagement runs rampant. It diminishes any sense of autonomy. - Senior management has little-to-no boundaries when it comes to pursuing profit. They are dishonest with both employees and clients, willing to compromise integrity to maximize financial gain. - Due to cost-cutting measures arising from poor financial foresight by senior management, all employee "benefits" have been stripped. - Senior management will say/do anything to protect their image rather than be transparent about any major changes within the company.

Explore other reviews about Exo Digital

5.0
Feb 18, 2024
Recommend
CEO approval
Business outlook

Pros

Good vibe and good food

Cons

Maybe can improve in vibe

1.0
May 30, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

100% remote The consultant team is fantastic although decimated. Some opportunities to work with big corporate clients.

Cons

Management does not have a plan and have absolutely destroyed the culture with their lack of empathy and unethical conduct. They routinely invest huge amounts of time into trying to win projects that they do not have the capability for and retain clients that no longer want to continue the relationship. The company has more than halved in size, the mass resignations have changed nothing. In fact, management's response to consultants that resigned has been emotional and cruel. There is zero employee retention, it is clear they consider people disposable and only care about getting profits up front whether or not it is sustainable long term. They have no policies in place around business or client management practices which leaves everyone vulnerable to abuse by both Exo and clients. When relationships with clients inevitably sour due to the lack of internal policies around building relationships and establishing terms of engagement, consultants are openly criticised for allowing the client to become unsatisfied with work that was poorly scoped and over promised. They have suspended all the 'perks' that they offered and suggested that this is because the culture is fine and it's time to focus on clients. They offer the consultants no support, no real way to raise concerns and no way to have performance reviews.

3
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