Deceiving manipulation, another corporate burn and churn disguised as guest enlightenment. - Massage Therapist Exhale Employee Review

2.0
Jul 17, 2016
Recommend
CEO approval
Business outlook

Pros

They choose decent people to work for them, for the most part. Some miserable sods still make it through, true colors tend to show after you know them. They have had payroll issues for some time but it seems that they have rectified that. Possibly the company has changed hands in the last 2 years. Expanding this private company could lead room for growth for those seeking a career in the spa industry.

Cons

They have the basics down, running a spa of any size takes work. Willing to add extra hours is easy, the pay not so great. If you're fresh from massage school recommend but for serious professionals in the industry move on! CEO on down are just so far off from reality they can't even see how they have rebranded this business to fail long term. Transforming it from Chic and Real to Corporate and Money Grubbing. The HR department needs to actually be a department. 1 guy named Gary can't do it all. A sign of how cheap this company can be. Grinding its employees through the system until they break or burn out, yet claiming they are for health and well being? Meanwhile the CEO is off living in her multimillion dollar home pretending to be like everyone else when she makes an appearance when she feels like a Miami vacation. You want healthy employees pay them a decent salary and stop upping the full time benefits from 25 hours a week to 35 for new employees.

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Exhale Response
9y
Hi. First, thank you for taking the time to comment about our company. Secondly we want to address some of what you have noted. We pride ourselves on our team of top quality healers, teachers and associates. We provide technical and holistic training and complimentary mind body classes because we believe our associates can continually develop knew skills and enhance their own lives inside and outside of exhale. Our Human Resources department is very well supported by our unit managers who are the front line HR liaisons with our associates. This organizational approach operates well for us. Our CEO is very engaged with the brand, our associates, and guests. She regularly participates in classes, and has been known to get so involved as to work the desk and in housekeeping when needed. Our benefits offerings are guided by the market and most recently by the passing of the Affordable Care Act. This Act as you may know defines what is considered full time which is at 30 hours. We do our best to follow all regulatory guidance and believe our benefits to be fair and equitable for all involved. Again, thank you for your comments. We can only learn and grow based on open, honest, and forthright dialogue.

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5.0
Dec 4, 2024
Recommend
CEO approval
Business outlook

Pros

Instructor team feels like a family with instructors very much supported for classes.

Cons

Challenging to pick up additional classes.

1.0
Jan 9, 2026
Recommend
CEO approval
Business outlook

Pros

The role provided steady employment and an opportunity to gain experience, though opportunities for growth and recognition were limited.

Cons

Limited recognition for strong performance and a workplace culture that sometimes favored personal relationships over merit. Communication from leadership could be inconsistent, and opportunities for growth and fair advancement were not always clear.

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