It was a difficult job. - Total Loss Specialist Exeter Finance Employee Review

4.0
Jan 5, 2025
Recommend
CEO approval
Business outlook

Pros

The supervisors were very hands on and helpful in time of need.

Cons

The Adherence for the position was some times unreasonable to follow. Also, since the position was to handle calls due to clients losing their vehicles, there wasn’t a lot of happy customers. It was a lot of disgruntled people you had to speak with

avatar
Exeter Finance Response
1y
Thank you for sharing your feedback. We are pleased to hear that you found our supervisors to be hands-on and helpful during your time with us. Your positive experience is encouraging and highlights our commitment to supporting our team members. We also recognize your concerns. We are continuously working to review and improve our processes to ensure a better experience for our employees.

Explore other reviews about Exeter Finance

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Low turnover. Management is great. PTO time.

Cons

Late hours. I’d prefer getting off a little earlier daily to allow time with my family.

avatar
Exeter Finance Response
1mo
Thanks for the thoughtful feedback — we really appreciate it. We’re glad to hear the support from management and the team has made a positive impact during your time here. We also appreciate the honest insight around scheduling and family time, and we’ll continue working to create the best experience possible for our employees. Thanks for being part of Exeter!
3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home The ability to work independently Ability to grow within the company

Cons

Workload sometimes was not evenly dispersed System issues causing delays with completing the job

avatar
Exeter Finance Response
3w
It sounds like you got to experience a lot of what makes Exeter a great place to work — flexibility, trust, and the chance to grow your career. We appreciate the real-world perspective on workload distribution and system challenges. The people doing the work every day often have the best view of where improvements can make the biggest impact. Thanks for sharing your experience with us, and we wish you all the best moving forward.
See reviews by: Helpful|Rating|Date|All