Cool remote job - Customer Service Representative Exeter Finance Employee Review

3.0
Oct 20, 2025
Recommend
CEO approval
Business outlook

Pros

Not hard, good training, raise every three months

Cons

Calls back to back! I’m talking 300 calls per day

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Exeter Finance Response
8mo
Thank you for sharing your experience with us. We truly appreciate your recognition of our training and development efforts, and we understand the intensity of handling a high call volume. Your feedback helps us better support our teams, and we're always exploring new ways to make the work environment positive and sustainable. If you have specific suggestions on how we can improve the day-to-day workflow, we'd love to hear from you directly.

Explore other reviews about Exeter Finance

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Low turnover. Management is great. PTO time.

Cons

Late hours. I’d prefer getting off a little earlier daily to allow time with my family.

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Exeter Finance Response
1mo
Thanks for the thoughtful feedback — we really appreciate it. We’re glad to hear the support from management and the team has made a positive impact during your time here. We also appreciate the honest insight around scheduling and family time, and we’ll continue working to create the best experience possible for our employees. Thanks for being part of Exeter!
3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home The ability to work independently Ability to grow within the company

Cons

Workload sometimes was not evenly dispersed System issues causing delays with completing the job

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Exeter Finance Response
3w
It sounds like you got to experience a lot of what makes Exeter a great place to work — flexibility, trust, and the chance to grow your career. We appreciate the real-world perspective on workload distribution and system challenges. The people doing the work every day often have the best view of where improvements can make the biggest impact. Thanks for sharing your experience with us, and we wish you all the best moving forward.
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