If you wanna make money in life don’t work here! NY OFFICE - Customer Care Representative ExamWorks Employee Review

1.0
Nov 27, 2018
Recommend
CEO approval
Business outlook

Pros

You have your own space

Cons

This place doesn’t add up. There are people making mistakes left and right when other departments are micromanaged like crazy. Don’t talk to any of your coworkers bc they’ll call you out. Their dress code is so casual it’s almost borderline inappropriate how some people get away with what they’re wearing. I’ve seen slippers, hoodies, sneakers when none is allowed but that’s only for the employees that don’t are not best friends with the managers. Don’t you dare look at your phone bc you will get emailed, brought into the office, picked on and this is also if you’re not a chosen one. They don’t give the “team leaders” managerial positions but they work the hardest (no I’m not a team leader) the managers are rude, rude, RUDE! They don’t say good morning they don’t look at you they keep walking. All they want is your butt in that seat making them money they don’t care about anything else. They never let you leave early before a long holiday vacation so remember that you’ll be there till 5 no matter what even if they tell you that you’re doing a good job this year. Nope to bad you stay put. The people here are depressing and many are overweight bc they’re told to work work work! You will never make more than 17-19$ either they barely give raises. Everyone tattles on one another it’s like high school. People who’ve been here for longer than 5 years make me wonder. I had no clue this business was even a business and actually made money but apparently it does and they keep it all to themselves! BEWARE!

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5.0
Apr 14, 2026
Recommend
CEO approval
Business outlook

Pros

Very flexible job and amazing staff. It’s completely different and great for clinical staff who desperately need a change from the toxic bedside life.

Cons

Low pay than expected but it’s workable.

3.0
May 31, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good team leadership Decent pay

Cons

So much mandatory overtime. Hardly given a complete weekend off. There is hardly time to rest and recharge.

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